Activating Vodafone's DND Service: SMS, Toll-Free Calls, and Website
Vodafone, the multinational telecommunications company, provides a range of options to enhance customer engagement. However, there are instances where customers receive an overwhelming number of calls from customer care executives promoting new recharge plans or telemarketing companies pushing their products aggressively. Understandably, this leads to customer frustration, prompting them to activate the Do Not Disturb (DND) mode on their smartphones to avoid unnecessary anonymous calls.
Activating the DND service does not prevent calls from bank authorities or airline companies. However, it blocks companies from sectors such as education, insurance, finance, credit cards, real estate, health, and tourism from contacting you. Partial activation of the DND service may still allow these companies to send text messages.
Now let's explore how Vodafone customers can activate and deactivate the DND service by following specific guidelines.
Activating the DND Service in Vodafone
There are three methods for Vodafone customers to activate the DND service on their designated Vodafone mobile number and block anonymous calls and texts from different sectors. Both methods are free of charge.
1) Via SMS
To activate the DND service, Vodafone customers must send a specific text to the toll-free number 1909 from their registered mobile number.
SMS Format: Send "START" to 1909
2) By Calling the Toll-Free Number
Vodafone customers should dial the toll-free number 1909 from their registered Vodafone mobile number. They will then follow the guidelines provided by the Interactive Voice Response (IVR) system. Based on their preferences, the DND service will be activated on their mobile number within a few hours.
Also Read: Activate/Deactivate Caller Tune on Vodafone
3) Through the Official Website
Customers can also activate the DND service through the official website of Vodafone. Here is a step-by-step guide:
Step 1: Click on the following link: https://discover.vodafone.in/dnd. You will be redirected to the telecom company's webpage dedicated to activating the DND service on your registered mobile number.
Step 2: Fill out the provided form with required details (Name, Vodafone Mobile Number, Email ID) to activate the service.
Step 3: Choose whether you want to activate the service fully or partially, based on your preference.
Step 4: Double-check all the entered information for accuracy.
Step 5: Submit the form.
Step 6: The DND service will be activated on your registered mobile number within 7 days.
Also Read: Complete List of Vodafone USSD Codes
Deactivating the DND Service in Vodafone
Vodafone customers have two methods to deactivate the DND service on their registered mobile number.
1) Via SMS
To deactivate the DND service, Vodafone customers need to send a specific text to the toll-free number 1909 from their registered mobile number.
SMS Format: Send "STOP" to 1909
Also Read: Check Your Vodafone Number
2) By Dialing the Toll-Free Number
To deactivate the DND service on their registered Vodafone mobile number, Vodafone customers can utilize the toll-free number 1909.
Furthermore, customers must adhere to the specific guidelines provided by the Interactive Voice Response (IVR) system. Following these guidelines will ensure that the DND service is deactivated on their registered mobile number within a few hours.
Vodafone customers can avail all these aforementioned facilities by carefully following the instructions. Please note that the activation or deactivation of the DND service on the designated Vodafone mobile number may take up to approximately 7 days. During this time, customers will be unable to initiate any new services on their Vodafone number.
The advantage lies in the fact that customers have the liberty to choose whether they wish to completely block all anonymous calls or selectively block specific calls for product promotions from companies. It is my sincere hope that this article aids all Vodafone users in gaining a better understanding of the activation and deactivation processes of the DND services.
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