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Amazon Pay Balance Questions & Answers

2023-03-29 05:18:07 - Grace Browns Grace Browns has been a lifestyle, fashion, and beauty writer for over 5 years, and she currently serves as a senior editor at 422346.com.

Questions About My Amazon Pay Balance: Cash Only the mobile app or mobile website will have this capability. Choose your preferred regional language from the list below to read the information in it: Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali

Advice for Protecting Your Account: Never Post Your Banking Details Online If you need assistance with a purchase or your account, you should always go through Amazon's Contact Us page. Avoid giving out your One-Time-Password

This function is currently available only on Android devices. This choice is currently impractical for desktop/iOS users to use. If you're an iOS user, stay tuned for information on when this feature will be made available to you.

To send or receive funds from your Amazon Pay balance: Money account, you must first register for an UPI ID, which is free to do.

Note:

1.Only the Money portion of your Amazon Pay balance is transferable. The gift card portion of the card cannot be used to make in-person purchases or sent to friends and family. It's valid only for Internet purchases.

Second, the UPI ID can be used to make purchases from any business, regardless of whether the user has a Small PPI (opened with minimal details like mobile number and self-declaration of name and identification number of any permissible government ID) or a Full-KYC PPI. Nonetheless, only Full KYC PPI users can make in-person payments or bank account transfers.

Please see this link for our terms and conditions.

Making a purchase and remitting payment:

  1. On the Online Shop:
    • The PSP merchant site will ask for your UPI number.
    • Amazon will alert you to your payment request via app.
    • To complete the transaction, click on the notification to review the payment request, and then confirm the payment if the details are correct.
    • If you miss the mobile payment request notification, you can still view it and complete the transaction without entering an additional MPIN by going to the Amazon Pay page in the Amazon app and clicking on "Approve Payment."
  2. Traditional storefront:
    • Amazon Payments has a "Scan & Pay" button you can use.
    • A QR reader can read any UPI barcode. Make sure the QR code can be read by the scanner. You can also use your gallery's images to scan the QR code. (Please be aware that you will need to grant access to your camera and photo gallery. )
    • Check the payee's name and amount after the QR code has been scanned.
    • When prompted for a MPIN, simply choose "Amazon Pay Balance" as your payment method, enter the desired amount, and proceed with the payment.

It is important to remember that both users with full Know Your Customer (KYC) and those with a "Small PPI" (opened with minimal details such as a mobile number and self-declaration of name and identification number of any permissible government ID) can use their UPI ID to make purchases from any business however, only Full KYC users can make payments to individuals or make bank account transfers.

Transferring money: PPI holders who have completed their Know Your Customer (KYC) requirements can use their UPI ID to send money to another PPI holder or to a bank account.

  1. Send Money is a money transfer service.
    • To send money using Amazon Pay, select the "Send Money" button.
    • To transfer funds from your Amazon Pay balance, select the appropriate option below: Send money to a contact; Send money to a UPI ID/UPI enabled wallet; Send money to a bank account; Recently Transacted.
    • Check the payee's name and amount before sending.
    • To finish the transaction without entering an MPIN, click the "Pay Now" button.
  2. Asking Collect to send money:
    • If you have been sent a payment request through UPI, you can approve it and complete the payment through the UPI Service by going to the Amazon Pay page within the Amazon app and tapping the "Approve Payment" button.
    • You can either decline or pay for any pending payment requests after reviewing them.
    • If you decide to make a purchase, the Amazon app will show you a request summary.
    • To finish the transaction without entering an MPIN, click the "Pay Now" button.
    • If you say no, we won't be able to process the payment.

How to Ask for Financial Aid:

  1. Requester's UPI ID: Please enter the sender's UPI ID.
  2. A request from someone in your contacts list will allow you to reply directly to them.

Your Amazon app will automatically fill in the sender's UPI ID with the contact's Amazon Pay UPI ID if it exists. If you don't know the sender's UPI ID, you won't be able to request funds from them.

The UPI ID associated with your Amazon Pay balance (mobile#@amazonpay) is distinct from the UPI ID associated with your bank account (mobile#@apl) for use with Amazon Pay. When you use your Amazon Pay balance UPI ID to make a purchase, the funds are transferred not from your bank account but from your Amazon Pay balance: Money account. Use your Amazon Pay UPI ID (mobile#@apl) to make purchases directly from your bank account. To create an Amazon Pay balance UPI ID, you don't even have to link a bank account. Go to GUID-61608991-89EA-40EB-BD55-968BC0B816C9=4=en-IN=Normal.png Create an UPI ID for your Amazon Pay balance on the Add Money page.

Amazon Pay balance UPI ID (mobile#@amazonpay) transactions do not necessitate setting or entering a UPI PIN. With Amazon Pay balance UPI, you can make payments with just one click, and you'll never have to worry about failed transactions. To guarantee the safety of all transactions made using an UPI handle linked to your Amazon Pay balance, we perform all necessary validations.

• Scan-and-pay and other online merchants accepting payments via the UPI.

  • For those with a Full KYC and a Small PPI account, the monthly spending cap is INR 30,000.

• Send Money restrictions (Only for users who have completed Full KYC):

  • Limit of 10 daily wire transfers
  • Maximum of 30,000 INR per month for wire transfers

Transfer Restrictions:

  • Within 24 hours of your first successful transaction, including the first transaction using the UPI handle associated with the Amazon Pay balance: Money account, you can only transfer up to INR 5,000.
  • If you exceed your monthly transfer limit, any funds left over will carry over to the following month. The maximum amount that can be transferred via UPI is INR 1 million per transaction.

Obtain upper bounds on requests:

  • You are limited to 5 withdrawal requests per day from your Amazon Pay balance UPI ID.

Verify the following, if you please:

  • No special characters or numerals may be included in the account name.
  • A valid phone number and government-issued identification number must be associated with your account. Verify this in your account's configurations.
  • It's also possible that something is holding up your Full KYC. Because of this, you may be required to finish your Full KYC.

    If none of those things are happening, you may have hit your monthly load cap. Use the "Add Money" button to see your new spending cap.

Using the Amazon app, you can register for UPI and set up Amazon Pay balance UPI to begin using UPI for purchases. Please take note that at the present time, this function is only available to Android users. It is currently impractical for desktop/iOS users to take advantage of this choice. If you're an iOS user, stay tuned for information on when this feature will be made available to you.

  • Launch the Amazon mobile application ("Amazon App") and sign in with your Amazon credentials to access your Amazon Pay balance: Money account. in login information; (Note that the mobile number listed in your Amazon App should correspond with the mobile number of the phone from which the Amazon App was downloaded. )
  • Customers with an existing Amazon Pay balance: Money account can activate/enable the Amazon Pay balance: Money UPI Service by verifying their mobile number on the "Add Money" page of the Amazon app.
  • In order to use Amazon Pay balance: Money, you must first register for an Amazon Pay balance: Money account by providing your personal information and a valid government ID. After that, you'll need to sign up and confirm your mobile phone number. To verify your mobile phone number and link it to your Amazon Pay balance, select the SIM card that matches the one associated with your Amazon account. It's not guaranteed to match the mobile number associated with the chosen government ID. After you fill out the form and click "Continue," your mobile number will be verified and you'll be able to use Amazon Pay balance: Money UPI Services.
Note:

Verify that your SIM card is readable, has sufficient funds, and is not linked to a foreign phone number. Amazon requests permission to verify your mobile phone number by sending and reading an SMS.

Select the SIM card that corresponds to the mobile number associated with your Amazon account that you wish to link with Amazon Pay balance UPI. Following information entry and clickthrough to "Continue," your mobile number will be confirmed.

To change the mobile number associated with your Amazon account, please follow the instructions below.

  1. Access the Amazon desktop or mobile site's "Your Account" section.
  2. Access the Login and Security section of Your Account.
  3. To change your current mobile number, click the edit button next to it.

Amazon Pay balance: Money accounts cannot be shared by multiple UPIs.

Using View Statement, you can keep tabs on all of your Amazon Pay balance's transactions.

Yes, you can restrict the amount of your Amazon Pay balance that can be spent at once. In two ways, you can accomplish this:

  • Limit the total amount you can spend in a single purchase.
  • Limit the number of times per day you can make a purchase.

Please reach out to us at amazon.in/contactus if you're interested in setting this up.

Note:

  • Your regular monthly spending cap is currently Rs. Ten Thousand Dollars if you have a Mini PPI
  • The 'Gifts and Credits' section of your Amazon Pay balance is excluded from this cap.

I can't add funds to my Amazon Pay balance: Money account using my current credit card; why is that?

Amazon Pay balance: Money account credit card top-offs are currently disabled on some payment methods. Other payment methods, such as UPI, debit cards, and online banking, are acceptable alternatives.

Your Amazon Pay balance is $.

With an Amazon Pay balance, you can shop at thousands of online stores, including Amazon itself, thanks to Amazon Pay (India) Private Limited's digital payment solution. in addition to the other sites and apps we work with

Money and Gifts & Credits are the two parts of the Balance. As a result, your Amazon Pay balance is the sum of your money, gifts, and credits.

Your Gift Card balance and any cashback or refunds you've received are kept in Gifts and Credits, while any funds that you add to your Amazon Pay balance yourself are kept in Money. Your Statement is your go-to source for a detailed cost breakdown at any time.

How do I add funds to my Amazon.com How long do you think it would take

  • Amazon Pay UPI and net banking allow you to add money to your Amazon Pay balance using a debit card issued in India. Please adhere to the guidelines outlined below.
  • Amazon also offers a cash-at-doorstep option for adding funds to your Amazon Pay balance, if applicable. To find out more, visit this link. Please take note that your monthly cash load limit has been set at INR 50,000. Only Full KYC PPI and Small PPI accounts (with cash loading facility) are eligible for this service, while Small PPIs (without cash loading facility) are not.

A recharge is usually credited immediately, but there may be a 15-minute delay occasionally. Amazon Pay balance: Money at doorstep through cash load deposits to your account within four to five minutes. In rare cases, however, that time could increase to 6 hours.

Do funds in an Amazon.com account ever expire? Is there a fee for using the service?

Amazon Pay balance: Money does not expire, but Amazon reserves the right to do so if and when it is required or mandated by a regulatory body. Email and/or text messages will be sent to you at regular intervals to remind you. For further information, please review our terms and conditions. Money added to an Amazon Pay balance is not subject to any fees.

I made a purchase using my Amazon Pay balance; how do I request a refund?

The Amazon Pay balance used to make the initial purchase is where the refund should be sent. A refund will be issued to the original method of payment (credit card or Amazon Pay balance) if applicable. Refunds for UPI purchases made with an Amazon Pay balance will be credited back to that balance. Expect your refund within two to four business days.

Can I use the "Money" portion of my Amazon Pay balance for purchases, or do I need to upgrade it first? Connecting my UPI ID to my Amazon Pay balance seems unnecessary.

To make purchases using Amazon Pay balance: Money, an UPI ID is not required; however, it is recommended. Even if you don't create an Amazon Pay balance UPI ID, your Amazon Pay will continue to function normally, allowing you to make purchases from any merchant, including Amazon, online. in addition to our other affiliated digital properties Amazon Pay balance UPI ID, however, allows you to transfer funds to a friend, a bank account, or another UPI enabled wallet. You can use your Amazon Pay balance to make purchases with a simple scan, and you can also ask to have funds added to your balance (depending on your account type). Go to GUID-61608991-89EA-40EB-BD55-968BC0B816C9=4=en-IN=Normal.png Fund Your UPI ID Account by Adding Funds

I received a refund on a purchase made with my Amazon Pay balance; when will the money be added to my Amazon Pay balance?

Within 72 hours of the product's shipment, the cashback will be deposited directly into the account of qualified buyers. Visit https://www.amazon.in/gp/payment/statement to check your Amazon Pay balance. Please visit this page to learn more about rebates.

How do I terminate my Amazon Pay with a positive money balance? How do I cancel my Amazon Pay UPI ID?

Contact our support staff at amazon.in/contactus if you'd like to cancel your Amazon Pay balance: Money account.

Go to the De-register section of your Amazon Pay account's GUID-61608991-89EA-40EB-BD55-968BC0B816C9=4=en-IN=Normal.png Go to Amazon Pay's UPI-based Add Money page. To cancel your Amazon Pay balance UPI ID registration, select Deregister.

Auto-reload: How to Set It Up Where do I find the options for Auto Reload?

When your Amazon Pay balance drops below a specified amount, Auto Reload will add funds to your account automatically. To activate Auto-reload, please do the following:

  1. Set up automatic deposits by visiting the "Add Money" page.
  2. If the account balance falls below a certain threshold, you can set it to automatically add the specified amount by tapping "Auto Reload for."
  3. To set a minimum balance, go to the "When balance drop below" menu and enter the desired amount. When your Amazon Pay balance: Money drops below this threshold, the amount you specified in Step 1 will be automatically added.
  4. After entering the information for the card you'd like to use to add funds to your Amazon Pay balance, click "Continue."
  5. Follow the steps below to finish setting up Auto Reload and verifying your card.

Adjusting Auto-Reload involves

  • Go to GUID-61608991-89EA-40EB-BD55-968BC0B816C9=4=en-IN=Normal.png Use the Manage Auto Reload button on the Add Money page.
  • Auto-reload can be turned on or off with the top-mounted slider. The sum to be added and the minimum required sum are both adjustable.

The Amazon app won't let me upload the files.

  • If you are not using the most recent version of the Amazon App, this will occur. Please update the same from the app store or Google Play.
  • If you need to submit a government-issued ID, please use the "Take a photo" option.

What do I need to do to modify my profile?

Changes to your account information can be made in "Account Settings."

Do I need to change my government-issued identification number in order to add funds to my Amazon Pay account?

In order to add funds to your Amazon Pay balance: Money account, you will need to provide a government-issued identification number as required by the Reserve Bank of India. You don't have to update this info to keep using the Gifts and Credits feature. Your Amazon Pay balance, if you have one, will also be usable.

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