Canceling Ticket on BookMyShow: A Step-by-Step Guide

2023-07-02 00:20:01 - Grace Browns Grace Browns has been a lifestyle, fashion, and beauty writer for over 5 years, and she currently serves as a senior editor at

28 days ago

Neha Nidhi Copywriter

Are you in search of a method by which you can revoke your ticket on BookMyShow? If so, this is the ideal article that you are presently reading.


Within this article, we have furnished you with all the particulars regarding the procedure to nullify tickets on BookMyShow.

There are instances when you have acquired your tickets and a modification in your schedule ensues. In situations akin to this, you possess the capability to rescind a ticket on BookMyShow. For this, you can also establish contact with the bookmyshow customer care department.

BookMyShow Movie Offers present gratifying advantages, but the opportunity to nullify your ticket and attain a refund elevates BookMyShow to the supreme platform for securing movie tickets online.

If you happen to lack knowledge on how to nullify a ticket via the BookMyShow App or website, then we have got your back. To comprehend the steps for nullifying a ticket on BookMyShow, continue perusing.

Can We Nullify BookMyShow Tickets?

If you have procured your movie ticket via the BookMyShow App or website, you can repose in assurance as BookMyShow provides ticket nullification and refund choices for users. While securing tickets on BookMyShow, it is imperative that you meticulously read through the terms and conditions since BookMyShow renders the nullification selection exclusively for designated cinemas.

In certain cinema theaters, no nullification policy exists, hence rendering you unable to nullify your tickets and receive a refund. Consequently, if you make reservations for those movie theaters, you may encounter complications. If you harbor uncertain plans, the wisest course of action is to refrain from those theaters when executing online movie ticket bookings.

What Could be the Explanations for Nullifying Movie Tickets on BookMyShow?

At BookMyShow, you not only gain access to tickets for your beloved films, but you also discover tickets for concerts, events, shows, and more. Additionally, you have the option to watch trailers, read reviews, avail discounts, and much more.

However, there are instances where you have made a reservation and desire to void it. Numerous scenarios may arise where you might contemplate nullifying your tickets on BookMyShow. If you encounter difficulties such as:

- Erroneously Securing Tickets for an Inaccurate Date: This situation arises if you make a hasty booking or overlook the details while securing your movie tickets, ultimately leading to reservations for an incorrect date.

- Acquiring More Tickets than Necessary: On occasion, you may possess a sizable group and inadvertently secure excess tickets or individuals may withdraw from the movie plan, resulting in surplus tickets that are no longer required.

- Modifying Plans: Changes in plans often occur due to the demands of our daily lives. Instances may arise where you experience a substantial shift in plans, leaving you with movie tickets that are no longer of use.

- Dissatisfaction with the Movie: Many of us adopt the practice of checking online reviews and consulting family and friends prior to watching a movie. It is possible that you may no longer find the movie enticing, even though you have already procured movie tickets.

If you find yourself in any of these predicaments and are unsure about the procedure to nullify a ticket on BookMyShow, fear not, for we are here to provide assistance.

BookMyShow Refund Policy for Cancellations

To acquire information about the BookMyShow refund policy for cancellations, it is important to consider the following points:

  • The cancellation feature is only available for specific cinemas.
  • Refunds will be issued in accordance with the cancellation policy.
  • Ticket cancellation is only possible if you are a registered user on BookMyShow and were logged in at the time of purchase.
  • Additionally, you must be logged in to access the cancellation feature.
  • There are two options available for receiving your refund.
  • The first option is receiving a refund to your original payment mode, where the money will be returned to the account used for the purchase.
  • The second option is receiving a refund as BMS cash in your BookMyShow Wallet.

PVR Ticket Cancellation on BookMyShow

Booking and canceling PVR tickets on BookMyShow is a simple process. However, certain rules must be followed to ensure a successful cancellation and refund. These rules apply to both regular and split tickets.

  • Tickets must be cancelled at least 20 minutes prior to the scheduled show time. Failure to do so will result in the cancellation window closing.
  • To cancel a ticket, log in to your account using your registered email ID.
  • Navigate to your Purchase History and select the booking you wish to cancel.
  • Click on the Cancel Booking option and choose your preferred refund option.
  • Two refund options are available: Refund to Source and BMS Cash.
  • If tickets are cancelled 2 hours before the show time, a 25% cancellation fee will be deducted from the refund amount. The remaining balance will be credited as a refund.
  • If tickets are cancelled 20 minutes before the show time, a 50% cancellation fee will be deducted and only 50% of the base ticket price will be refunded.
  • Refunds for the Refund to Source option will be processed within 5 to 7 working days.
  • Cashback for the BMS Cash option will reflect within 4 hours of cancellation.

BookMyShow Ticket Cancellation for Superstar Customers

Superstar is an exclusive loyalty program on BookMyShow. By making 10 bookings within 365 days, users can become Superstars and enjoy various privileges.

For Superstars, the ticket cancellation refund policy differs. Superstars have the privilege of canceling their tickets and receiving a full refund. The cancellation process for Superstars is as follows:

  • Open the BookMyShow App.
  • Log in with your registered email address.
  • Go to the Profile section and click on Purchase History.
  • Scroll down to the booking you wish to cancel.
  • Click on the Superstar Cancellation option.
  • Select your preferred refund option.
  • Confirm the cancellation.

BookMyShow Refund Policy for Superstars

If you are a Superstar, you are eligible for a complete refund of your movie ticket when canceled.

  • Tickets must be cancelled 120 minutes prior to the showtime.
  • Refunds will not include IHF, offers, payback, or any other loyalty points used during the booking process.

    You will receive the refund amount within a span of 5-7 working days, depending on your bank's processing time.

If it is not feasible for you to personally visit the venue, you have the option to seek assistance from a friend. And if that is not possible either, then you must ensure that you cancel your tickets online and obtain as much refund as possible, because even a small amount is better than nothing at all.


So this encompasses the entire process of canceling tickets on BookMyShow. If you were wondering how to go about canceling a ticket on BookMyShow, you now have the answer. The cancellation process is straightforward and relatively quick, but it is essential to adhere to the cancellation policy in order to receive a refund. If you have any questions or concerns, you can also reach out to the bookmyshow customer care team.

Furthermore, in this article, you have also gained insights on bookmyshow cancellation charges, the procedure for canceling movie tickets on bookmyshow, the possibility of canceling bookmyshow tickets, and bookmyshow's cancellation policy.

BookMyShow is a prominent online platform that facilitates ticket bookings for movies, events, and live shows across India. There may be instances where you need to cancel your ticket, and the information provided above covers all the necessary details related to the process.

Frequently Asked Questions

1. What are the charges for canceling a ticket on BookMyShow?

A. If you cancel your ticket with a minimum of 2 hours before the show, 25% of the base ticket price will be deducted as cancellation charges.

2. Can you cancel tickets that have been booked?

A. Yes, you can cancel your ticket using various methods. This article provides detailed information on the available options.

3. Is it possible to cancel a movie ticket on Paytm?

A. Once the seat information and movie booking ID are received, requests for cancellation cannot be accommodated. However, if you cancel your ticket at least two hours prior to the movie's start time, you will receive a 100% refund of the movie ticket cost, which will be credited back to your original bank account within seven to ten working days.

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