Deactivating call forwarding on Jio: A step-by-step guide
Updated on: 12th February, 2020 at 13:20
If you need assistance with deactivating call forwarding on Jio, follow the step-by-step instructions below for cancelling call forwarding on your Jio number.
Call forwarding is a service that allows you to redirect incoming phone calls to another phone number where the intended recipient is available to speak with you. However, there have been cases where this service has been activated on newly purchased SIM cards or phones, resulting in unwanted call transfers. If you are a Jio SIM user experiencing similar issues or if you wish to disable call forwarding, please follow the step-by-step process below:
Also read: A Guide to Porting Jio to Airtel and Precautions to Take Before Applying for Jio to Airtel Port
You have two options for disabling call forwarding on your Jio connections. The first method involves accessing the settings and turning off the call forwarding feature. The second method requires using the Jio call divert deactivation number to disable the service on your connection. Here is a detailed guide on how to cancel call forwarding on Jio:
Also read: A Comprehensive Guide on How to Take Screenshots on Jio Phone and Answers to Other Screenshot Queries
Deactivating Call Forwarding on Jio (System Settings)
- Locate and open the system settings of your feature/smartphone.
- Access the 'Apps' settings from the settings menu.
- Open the Apps settings and find 'System app settings'.
- Next, locate 'Call settings' in the system app settings and open it.
- Look for the 'Call Forwarding' option and open it.
- Here, you will find all the call forwarding options, allowing you to enable or disable call forwarding as desired.
What if I can't find the call forwarding settings on my device?
There is a chance that the call forwarding settings on your device may not be located in the same place as mentioned above. In such cases, try searching for the call forwarding settings using the search feature in the settings menu. If you are unable to find the call forwarding settings in the search results, it is possible that the device manufacturer has not provided this option. In such situations, you can use USSD codes to cancel call forwarding on your Jio connections.
Also read: Discovering Wifi Calling: A Comprehensive Guide to Airtel and Jio Wifi Calling
Deactivating Call Forwarding on Jio: A Step-by-Step Procedure (Jio Call Divert Deactivation Number)
- Access the dialer on your mobile device
- Dial the designated Jio call divert deactivation number (USSD code)
- Proceed with the instructions displayed on the screen
Unveiling the Jio Call Divert Deactivation Number
Jio provides five unique USSD codes that can be dialed to activate or deactivate call forwarding on the Jio network. These USSD codes have varying functions and parameters for enabling or disabling call forwarding on your device. Below is a compilation of all the Jio call divert activation and deactivation numbers, as listed on the official Reliance Jio website:
- Unconditional Call Forwarding - *402
- Call Forwarding on No Answer - *404
- Call Forwarding on Busy - *406
- Call Conditional Call Forwarding on Unreachable - *410
- All Call Forwarding - *413
An Insight into the Functioning of Call Forwarding
Call forwarding is a service that redirects all incoming calls on your registered number to another designated destination. During the activation of call forwarding, you must also specify the phone or mobile number to which you wish to divert your calls. Once the process is complete, all your calls will be redirected to the provided forwarding destination.
Also read: Jio Wifi Calling: A Step-by-Step User Guide on Enabling Wifi Calling for Android and iOS
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