Deactivating or Closing Your FASTag Account: A Guide

Author: India Today Web Desk

FASTag is a convenient toll tax payment system that reduces waiting times at highway toll plazas in India. It is mandatory for both private and commercial vehicles and is managed by the Ministry of Road Transport and Highways. If you already have a FASTag, you're probably familiar with the RFID tag issued before your vehicle registration number, which is linked to the owner's name. When selling your vehicle, you can close your FASTag account by contacting your provider or calling the FASTag helpline at 1033. Note that if the tag is still linked to the previous owner's account, funds deducted from the new owner's account would go to the previous owner's account. However, because one active FASTag can only be linked to one vehicle registration number, the new owner cannot simply replace the previous tag with a new one.

Here are several methods for deactivating or closing your FASTag account:

• Method 1: Call the FASTag helpline at 1033 and select the deactivation option.
• Method 2: If you have an ICICI Bank FASTag, call 18002100104 and follow the instructions to speak with a customer representative.
• Method 3: To write an email to Axis Bank about closing your account, provide all necessary details, including a cancelled cheque and account number.
• Method 4: If you have an HDFC account, call 18001201243 and select the appropriate option to speak with a customer representative.
• Method 5: You can also contact customer care through the Paytm app or by calling 18001204210 to request deactivation.
• For more information, check out our articles on PhonePe's FASTag recharge service and how to disable screen lock on the PhonePe app.
• Edited By: Megha Chaturvedi
• Published On: Jan 8, 2022