Formalities for Submitting TDR Reports

TDR 2018-04-12 12:31 2018-04-12 12:31 eRail TDR TDR

To get your money back from the Indian Railways (IRCTC), you'll need a TDR (Ticket Deposit Receipt). For a refund to be processed, expect to wait at 60 days and more

Justification for submitting a TDR and Eligibility for a Refund under Railway Regulations

Cancellation of the Train: Totally Free of Charge will be deducted mechanically from the original booking account where the payment was made.

The TDR must be submitted prior to the scheduled departure time of the train if a full refund is to be received.

The Time Limit for Filing a TDR is 2 days Certificates (GC/EFT) issued by ticket checkers must be mailed in to IRCTC within 30 days (excluding the date of issuance).

Requests for Early Resolution of TDR Must Be Submitted 20 hours to IRCTC via post the original certificate (GC/EFT) issued by the ticket checking staff verifying the passenger's actual arrival at their destination by train.

To file a TDR, you have until 72 hours of the train's actual arrival at the station, and the original certificate (GC/EFT) issued by the ticket checking staff must be mailed to IRCTC.

TDR must be submitted within 72 hours certification (GC/EFT) issued by the ticket checking staff upon the passenger's actual arrival at their destination station and mailed to IRCTC.

If a ticket is not cancelled or a TDR is not filed online no later than four hours before the train is scheduled to depart, the passenger will not be entitled to a refund of the fare. In the event that a RAC eticket is not cancelled or a TDR is not filed online prior to 30 minutes before the train's scheduled departure, the ticket's face value will be forfeited.

TDR must be submitted within the time frame of 72 hours Scheduled departure time at the station where passengers board

The time limit for filing a TDR is 72 hours schedule departure time at the station where passengers board

The Time for Filing TDR Is Up To 72 hours passenger boarding location at the time the train is scheduled to depart

If a RAC e-ticket is not cancelled or a TDR is not filed online within 30 minutes of the train's scheduled departure, the ticket price will not be refunded.

It is required to submit a TDR by 72 hours original certificate (GC/EFT) issued by ticket checking staff must be mailed to IRCTC to verify on-time arrival of train at passenger's destination.

The time limit for filing a TDR is 72 hours certificate (GC/EFT) issued by the ticket checking staff upon the passenger's actual arrival at their destination station and mailed to IRCTC.

If a TDR is filed less than 30 minutes before the train is scheduled to depart, the passenger will not be entitled to a refund for a reserved, RAC, or waitlisted seat.

If a ticket is not cancelled or a TDR is not filed online no later than four hours before the train is scheduled to depart, the passenger will not be entitled to a refund of the fare. If a RAC e-ticket is not cancelled or a TDR form is not submitted online at least 30 minutes before the train is scheduled to depart, the ticket price will be non-refundable.

Neither RAC nor waitlisted tickets are refundable within 30 minutes of the train's scheduled departure.

The Time Limit for Filing a TDR is 3 hours time of actual train departure from passenger boarding location

All TDRs must be submitted by 2 Days certificate (GC/EFT) issued by the ticket checking staff must be mailed to IRCTC within 15 days of the date of issue (not including the day of issue).

Please be aware that the refund amount and whether or not the refund is accepted will be determined by the respective Zonal Railways in accordance with the current Refund rules of Indian Railways and not by IRCTC.

Specifics Regarding the TDR Application:

• Enter Your Login Details For Your IRCTC Account
• Access Your Booking Details Here
• A list of tickets where the departure date has already passed
• A TDR must be filed for a specific PNR, so make that selection and then click the "File TDR" button.
• To request a TDR refund, use the ticket's name as the claimant's name.
• To specify your reason, either choose it from the drop-down menu or type it in.
• Input your information and hit the submit button.
• When you click the "Other" button, a blank text box will appear for you to fill out.
• The customer can specify the nature of the problem and submit their explanation.
• Verification of finished TDR filing will be displayed.
• Once you have verified the information in the pop-up window, click "OK."
• Thank you for filing a TDR; it was successfully submitted.
• PNR Number, Transaction ID, Reference Number, TDR Status, and Reason Will Be Listed on the TDR Entry Confirmation Page.

You can use these steps if you've already purchased your train ticket on Paytm, Makemytrip, Cleartrip, or Yatra.

• Enter Your IRCTC Login Details
• Access Your Booking Details Here
• A list of tickets where the departure date has already passed
• To submit a TDR, choose the PNR that the TDR applies to and then click the "File TDR" button.
• To request a TDR refund, use the ticket number and passenger's name.
• Choose the justification from the drop-down menu, or provide your own if none of the pre-populated ones apply.
• Select the "Submit" button
• When the "Other" option is chosen, a new text box appears.
• The customer can specify the nature of the problem and submit their explanation.
• Verification of finished TDR filing will be displayed.
• Click "OK" in the warning window if the information is accurate.
• Congratulations! Your TDR was successfully submitted.
• Details about your TDR entry, including your PNR, transaction ID, reference number, TDR status, and reason, will be displayed on the confirmation page.

If you have filed for a TDR because of For instance:

• If your train was later than 3 hours and passenger not traveled," received a refund in 45 days (complete cancellation of the reservation).
• You can get a refund in the event that you have a "Ticket converted from wait list to RAC and passenger not travel" TDR that has been approved. 7 days (Every cent is going back in your pocket:-)
• I was kicked off the train twice, once for "AC not working properly" and once for "no return" (almost a year later).

In general, the zonal manager must approve your TDR application; the length of time this takes varies with the reason you give, and yes, TDR applications are sometimes denied.

Unused Fare Ticket (EFT) Must present original TTE refund form (in original form) In case of falsely accused by the Chief Commercial Manager/Refunds; if so, a full refund will be issued before the TTE. In order to receive a refund, you must present the original Excess Fare Ticket (EFT) issued by the TTE.

To explain what "CR" actually means: Request a Refund This means that you can get your money back for a trip that you never ended up taking. From time to time, you could also revisit the TDR's current status. If the status reads "Admin Approved," then the IRCTC Central Office or IRCTC Zonal Office has determined that you are entitled to a refund.

In very rare cases, you might be granted a A TDR is a Ticket Deposit Receipt. within a reasonable distance from the closest major station It took 3 days departure date The next step is to submit a request to the Chief Commercial Manager (Refunds) of the Zonal Railway to which the station issuing the Ticket Deposit Receipt belongs, using the form provided for this purpose (printed on the back of the TDR).

The deadline for submitting this application is 10 (Ten) counting down the days until your departure A Station Pay Order (to be cashed at station), Money Order, or Crossed Cheque will be issued if the refund officer decides in your favor after reviewing the merits of your case.

I-ticket refund requests cannot be processed online at this time.

• In order to obtain a Ticket Deposit Receipt (TDR), customers must deposit their I-Ticket with the Station Master no later than 30 days before their departure.
• Include the original TDR with your claim for a refund and mail it to the following address:

Indian Railway Catering and Tourism Corporation Ltd., or GGM(IT) Online Ticketing Centre, IRCA Building, State Entry Road, 1st Floor

Location: New Delhi, 110055

If you are eligible for a TDR refund, IRCTC will forward your claim to the relevant railways to process, and once the relevant railways have processed your refund, the funds will be credited back to the same account used to make the original payment.

Existing Railway Rules will be followed in processing the TDR refund. In order to avoid delays, TDRs must be submitted no later than 30 minutes before a train's scheduled departure time. There will be a waiting period of at least 60 days for refunds. In order to get your money back for your electronic ticket, you can fill out a refund form online (after you've made your chart

• After creating a chart, you can request a refund for your e-ticket right online.
• IRCTC offers a convenient online TDR filing and status checking service, and customers are encouraged to take advantage of it. To file a TDR online, go to the "My Transactions" section and click the "File TDR" link there. Once IRCTC receives your claim, it will forward it to the relevant railways for processing, and the refund amount will be credited back to the same account from which the original payment was made. equivalent from the relevant Railways When an electronic ticket is purchased, the refund is handled by the Zonal Railways Refund Office serving the station where the train will ultimately terminate.
• Agent does not have access to the online File TDR option. Refund requests for tickets purchased through an Agent must be submitted exclusively through the Agent.
• Agents are obligated to contact etickets@irctc whenever they receive such a request from a passenger. co within the scope of including the subsequent information

Event and Ticket Information:

PNR Number Acquistion Receipt Number Indicator of Train Number From To Date of Trip 1234567890 1000XXXXX 12345 NDLS BCT 01-Nov-2017

Particulars of Travelers:

Sl No Identifier of the Traveler Age Sex The Reason for TDR XX There are XXXXXXXXXXXXXXXXXXXXXXX XX X XXXXXXXXXXXX

In addition to the foregoing, the agent will certify that he has received a refund request from the customer in writing. The refund amount will be credited back to the Agent's account from which payment was originally made once IRCTC has filed the TDR and sent the claim to the relevant railways for processing.

IRCTC Authorized Agents are unable to submit TDRs electronically. In order to file a TDR, they must write to the IRCTC. Customers who need to file a ticket refund claim must do so through the relevant Agent. Remember that the Railways make refund decisions in accordance with the Railway Refund Rules. Accordingly, the TDRs must be submitted on time.

Within the time frame specified by IRCTC, Agents who have received such requests from customers must submit the following information via email to the nominated e-mail id provided by IRCTC. TDR requests sent to addresses other than the nominated or registered email address will be ignored by IRCTC.

The agent will document the refund request and the customer's preferred claim for refund in writing.

The TDR cases are decided by the Zonal Railway that has jurisdiction over the station where the train will terminate. Any money returned by the aforementioned railway will be deposited back into the same account used to make the original payment to the agent.