Guide to Changing Your Current Mobile Service Provider to Jio

2023-01-12 02:02:05 - Grace Browns Grace Browns has been a lifestyle, fashion, and beauty writer for over 5 years, and she currently serves as a senior editor at

Jio has been a game-changer in India's telecommunications market since its 2016 debut. With its nationwide 4G VoLTE connectivity and competitive plans, the company has quickly risen to become India's largest mobile network operator, serving more than 400 million customers. It is not necessary to switch cell phone carriers if you want to join the Jio craze. Using the MNP (Mobile Number Portability) facility, which is accessible via both offline and online channels, you can easily switch your prepaid or postpaid service from Airtel, Vi, or BSNL to Jio.

In this article, we'll go over the process of switching from an Airtel, Vi, or BSNL mobile number to a Jio prepaid or postpaid plan, as well as the advantages of doing so and other relevant details.

The Pros of Changing Your Phone Number to Jio

If you decide to make the switch to Jio, you'll gain access to one of India's fastest mobile networks and the most cost-effective tariff plans on the market. The operator provides its prepaid and postpaid customers with a number of free services, including free 4G voice and data services, free unlimited roaming calls within India, and free outgoing SMS. Further, Jio facilitates access to music and video streaming by providing free subscriptions to Jio multimedia apps and no additional cost for OTT platforms like Disney Hotstar, Amazon Prime, and Netflix (mobile).

Now that you know what to expect, we'll walk you through the process of transferring your phone number from Airtel, Vi, or BSNL to Jio.

Jio: How to Change Your Current Cellular Number

The MNP procedure can be started at any Jio Store or Jio Retailer. If you don't feel like leaving your house, you can order a new SIM card from Jio's website or the MyJio app and have it delivered right to your door. It is important to note that at this time, the online SIM booking facility is only accessible for postpaid subscriptions.

  • Send the message "PORT followed by a space and then, your Airtel, Vi or BSNL mobile number to 1900" to initiate the generation of a UPC (Unique Porting Code).
  • Within minutes, you'll get a message back from 1901 with the UPC and the time and date that the code will expire (in case the code expires before you're able to use it, simply send another SMS request to get a new UPC).
  • The next step is to visit a Jio Store or Jio Retailer near you, present your UPC code, and speak with a customer service representative. When submitting your MNP request to Jio, be sure to bring a passport-sized photo of yourself in addition to your original Aadhar card, Pan card, voter ID, or driver's license.
  • Click here to access the jio website's home delivery section and arrange for the Jio SIM to be sent directly to your house. com
  • First, generate a One-Time Password (OTP) by entering your full name and 10-digit Airtel, Vi, or BSNL mobile number, and then tapping Get SIM.
  • To verify your current phone number, enter the 6-digit OTP sent to it via text message, and then click Verify (or, if necessary, click Resend code if you didn't receive an OTP).
  • After that, select the Port to Jio option and then Continue.
  • Fill out your full address, including PIN code and apartment or house number, and then click the Submit button to send in your MNP request.
  • Following the submission of the form, a Jio home delivery agent will contact you via phone to confirm your details and schedule a delivery time for your new SIM card.
  • The UPC and its expiration date/time can be obtained by sending the text message "PORT" plus your 10-digit mobile number to 1900. You'll want this for later.
  • Take it, along with your original Aadhaar card or another form of identification and proof of address, to the Jio home delivery agent so that you can get your ported SIM card.

Please take note that Jio SIM card home delivery is currently only available in a limited number of cities. Obtain your JioPostPaid Plus SIM card from any Jio Store or authorized Jio Retailer if your city isn't listed above.

  • Simply get the MyJio app from the App Store or Google Play.
  • Start the program, then choose "Not a Jio User." ’ option
  • Select Jio Port-in on the subsequent screen.
  • Just type in your full name and 10-digit mobile number from Airtel, Vi, or BSNL to receive an OTP via text message.
  • If you received a 6-digit OTP on your current phone number, enter it here; otherwise, click the "Resend code" button.
  • Whether you want to get a new number or port your current one into Jio, you will be asked this question. Make sure the Jio "Port-in" box is selected.
  • Then, decide whether you want a prepaid or postpaid SIM card.
  • Just type in your full address, including the PIN code and the apartment or house number, and hit the Proceed button to send in your MNP application.
  • After submitting the form, a Jio representative will call to verify your information and arrange delivery of the ported SIM card.

In order to avoid losing any prepaid credit, validity, data, or other services that you have already paid for, you should make the MNP request with Jio as close to the end of your current Airtel, Vi, or BSNL plan as possible.


Instructions for Verifying Jio MNP Activation

The MyJio app or website allow you to check the MNP status of your porting request at any time.

  • Follow this link to see the current status of your MNP application.
  • Go to JioCare > Track Order on the MyJio app.

Is there anything special needed to make the switch to Jio?

Yes, if you meet these requirements, you can port your number to Jio.

  • You must have been with your current provider for at least 90 days before considering switching.
  • If you're a postpaid customer, you need to settle any outstanding bills you owe to your current service provider.
  • No one should be waiting for a change of ownership request to be processed for the number.
  • According to the subscriber agreement, there are no outstanding commitments.
  • The phone number in question must not be confidential or relevant to an active legal matter.

How long does it take to transfer a phone number from another provider to Jio?

  • Within the same telecom circle, the new Jio SIM will be activated within 3 business days of a successful port-in.
  • Moving to a new telecom circle can take up to five business days.
  • Processing times for port-in applications from Jammu and Kashmir, Assam, and the North East can reach 15 business days.

You shouldn't worry about any disruption in service during this time.

How can I tell if the transition to Jio has been successful?

If you successfully transfer your number to Jio, you will lose service on your previous carrier. You'll receive an SMS message ahead of time informing you of the specific porting date and time and a 5-digit PIN number for tele-verification on the Jio network.

If your Airtel, Vi, or BSNL SIM card isn't working, you can switch to the new Jio SIM. The next step in activating the Jio network is to complete the tele-verification process by dialing 1977 from your Jio SIM and entering the 5-digit PIN number you received earlier.

I need to make a porting request at a Jio store. When does Jio open and close, exactly?

JIO retail outlets are open every day of the week from 10 a.m. to 8 p.m. These times are indicative only and are subject to change per local regulations.

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