Guidelines for Registering Email ID on Airtel Online

2023-07-10 00:05:00 - Grace Browns Grace Browns has been a lifestyle, fashion, and beauty writer for over 5 years, and she currently serves as a senior editor at

When purchasing a new SIM card, it is necessary to register your email ID. If you happen to forget your email ID, you will need to register it again. It is important to understand that your registered email ID plays a crucial role when facing issues such as incorrect or failed transactions, or when applying for an eSIM or other problems.

By emailing your concerns through your registered email ID to Airtel customer care, you will receive a faster response and a dedicated case ID will be generated. However, if you do not have a registered email ID, no case ID will be registered, and you will receive a message requesting you to register your mobile number with your email ID.

If you are using an Airtel SIM card and need to register your email ID, this article will provide you with step-by-step instructions on how to do so. Please continue reading until the end.

Steps to Register Email ID in Airtel Online

Suppose you are an Airtel SIM card user and for some reason, you do not know your email ID. You can easily learn the correct process for registering an email ID with Airtel by following these simple steps and valuable information:

Step 1: Download and install the Airtel Thanks app from your mobile device's Play Store. Create an account using your Airtel mobile number and open the application.

Step 2: Once logged in, you will be greeted with the main interface displaying details about your account, such as data balance, balance validity, mobile recharge options, and more.

To proceed, click on the profile picture icon in red located at the top left corner of your mobile screen.

Step 3: This will take you to another interface displaying your account details, including your name and mobile number. Tap the horizontal arrow sign on the right side of your name.

Step 4: A new page will open, presenting the Profile title. Click on the "Edit" option. Here, you will find various options, including your name, gender, date of birth, and the email account already associated with your Airtel SIM card.

Note: If you have not previously added your email ID, it will not appear here. In that case, you must enter your email ID in the provided option box. Tap "Verify" to proceed.

Step 5: Proceed by selecting the option to send the verification link.

Step 6: The verification link will then be sent to your designated email address. Locate and click on the "verify" button highlighted in red. Upon completion, your profile will be updated, and your email ID will be successfully added to the Airtel Thanks app.

By following these instructions, you will effortlessly incorporate your email ID into the Airtel Thanks app.


Should you need to update your email ID within the Airtel platform, we understand that the process might initially seem daunting. However, we assure you that after thoroughly reviewing this comprehensive guide and diligently adhering to the outlined steps, you will successfully acquire all the necessary knowledge to accurately register your email ID.

In the rare event that you encounter any challenges, we recommend contacting the Airtel Thanks app's customer care service at either 121 or 198 to promptly discuss and address your concerns. Our dedicated representatives will provide you with expert guidance to resolve any difficulties you may face.

Contact InformationCustomer Care Number198 9810012345 (Postpaid) 9810198101 (Prepaid)

Email[email protected]It is important to note that upon updating your email ID through your mobile number, you will regularly receive essential updates. These updates consist of valuable information, such as post-recharge details and other useful announcements, delivered directly to your email account. This stream of information can greatly assist you in availing various amenities and benefits.

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