How to Freeze or Unfreeze Your Credit Card
The SBI Card Mobile App allows you to manage your account from anywhere.
If you go over your credit limit, your card may be temporarily or permanently disabled.
Card blocking instructions
Please pay down the balance on your SBI Credit Card to below the set limit so we can unblock it.
Send the message AVAIL XXXX (where XXXX is the last four digits of your SBI Credit Card) to the number 5676791.
SMS BAL XXXX (XXXX=last 4 digits of your SBI Credit Card) and send it to 5676791 to get your current balance.
Please CLICK HERE to proceed with your purchase.
Get in touch with us at the number below to learn more. our helpline
To prevent unauthorized use of your SBI Credit Card, you must pay the minimum payment due by the due date shown on your most recent statement.
Card blocking instructions
If you want to use your SBI credit card again, you need to pay the full balance, or at least the minimum payment shown on your most recent statement.
Send the text message BAL XXXX (XXXX=the last four digits of your SBI Credit Card) to the number 5676791 to find out your TAD/MAD. Send the message PAYMENT XXXX (where XXXX is the last four digits of your SBI Credit Card) to the number 5676791 to check the status of your most recent payment.
Click Here to Make a Payment
If payments are late or missed altogether, this could have a negative effect on your credit score. This could cause a drop in your credit score and make it harder to obtain credit in the future. Regular payments are required to keep a positive credit history and to ensure uninterrupted SBI Card services.
Please contact us at the number below for further details. our helpline
If you continue to ignore our monthly reminders and you still haven't paid, we may temporarily suspend your card's credit.
Card blocking instructions
Payment in full of the TAD/MAD as of the most recent statement must be made immediately in order to reinstate your SBI Credit Card.
Send the text message BAL XXXX (XXXX=the last four digits of your SBI Credit Card) to the number 5676791 to find out your TAD/MAD. Send the message "PAYMENT XXXX" to the number 5676791 to find out where your most recent payment stands.
Please CLICK HERE to make a purchase
Failure to make payments on time or at all can have a negative effect on your credit score. This could cause a drop in your credit score and make it harder to obtain credit in the future. Please make timely payments so that you can keep a positive credit history and continue to use your SBI Card without interruption.
Just dial our number if you need any help.
If your monthly payments are late and you continue to ignore our notices, your card's credit may be cut off permanently.
Card blocking instructions
Send the message BAL XXXX (where XXXX represents the last four digits of your SBI Credit Card) to the number 5676791 to get your current balance.
Please GO HERE to make a payment.
Be aware that failure to pay on time or at all can have a negative effect on your credit score. Because of this, your credit rating could drop, which could make it harder to obtain credit in the future. Make your payments on time every month so that you can keep a positive credit history and continue to use your SBI Card without interruption.
Please contact us at the number below if you have any questions. our helpline
If your SBI Card account is closed for any reason, the credit facility will be terminated immediately and cannot be reinstated. If you meet the following requirements, however, you are welcome to reapply for an Unnati Card.
To learn more, see the State Bank of India's SBI Card website or your local branch.
Please visit this link for further information regarding the Unnati Card.
Account write-off and subsequent CIBIL report cleaning:
If your account is written off and the balance is paid in full per the terms of the agreement, we will clean up your CIBIL report for you, which may improve your future credit opportunities. Keep in mind that it could take 45-60 days after funds are realized before the process is complete.
When an account is paid in full, CIBIL records are cleared.
If your account has been paid in full, please give us a call so that we can inform you of the steps necessary and the fee required to have your CIBIL record updated. We will update your CIBIL report upon receipt of payment, which may improve your future credit application approval chances. It's important to know that the procedure could take 45-60 days after funds are realized.
If you use an SBI Card, you can rest assured that your financial data will be safeguarded from any fraudulent or questionable activity. To prevent further fraudulent use of your card, we reserve the right to immediately disable it should we detect any unusual activity.
Block your card immediately if you have received a transaction alert for a purchase that you did not make. Send the text message "BLOCK XXXX" to the number 5676791, where XXXX represents the last four digits of your SBI Credit Card, or call our support line at 18601801290/39020202 (prefix your local STD code).
A guide to removing the block from your card
Please If you need assistance, please contact us.
All credit card holders in India must comply with 'Know Your Customer' (KYC) norms and provide the necessary information and documentation on a periodic basis per a directive from the Reserve Bank of India. Failure to do so may result in the temporary suspension of your card's ability to be used.
You must present one of the following items to have your card activated:
Please use one of the following methods to send us the necessary self-attested documents:
Renewing Your Know-Your-Customer Information for Your SBI Card
Payment Services Private Limited (SBI Cards) Ltd
The address is: DLF Cyber City, Tower-C, Block 2, 12th Floor
Gurgaon-122002 (Haryana), Building 3, DLF Infinity Towers
If you decide to close your SBI Credit Card account, the credit facility on your card will be immediately and permanently canceled, and your card will be rendered useless.
Card blocking instructions
If you contact us about reactivating your card within three months of having it blocked, we can do so; otherwise, you'll need to apply for a new card.
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