How to cancel a Paytm account, as well as your associated bank account, UPI, and more

2023-01-20 04:47:51 - Grace Browns Grace Browns has been a lifestyle, fashion, and beauty writer for over 5 years, and she currently serves as a senior editor at

Transferring funds has never been easier than with Paytm and other UPI and payment-based apps. It's not just tickets to a movie or flight bookings that can be made through these apps; they also offer to pay bills and more. If you've found an alternative payment app that better suits your needs and are ready to make the switch, this article will walk you through the steps of removing your Paytm account, delinking your bank account, and turning off your UPI ID on your Android or iOS device.

Getting Rid of Your Paytm Account

Let's check out the steps necessary to permanently remove your Paytm account from your iOS or Android device.

on Android

This is the procedure to delete a Paytm account on Android.

  • Your first step should be to launch the Paytm app on your Android device.
  • The next step is to access the app's settings via the menu in the upper left.
  • To edit your profile, go to the Help & Support menu and then to "Profile Settings." To locate this feature, please scroll down the page.
    Remove Paytm account on Android

    How to delete Paytm account
  • Click the "Chat with us" tab now.
    How to delete Paytm account
  • A virtual assistant with multiple options will be presented to you. Simply click the link that reads "I want to cancel my account."
    How to delete Paytm account
  • Important governmental regulations will be outlined for your perusal. If you're ready to continue, just select the "Yes" button. It may also request proof of payment, such as a photograph of a voided check.
    How to delete Paytm account
  • You can then rest assured that your request to delete the account will be processed within the next few days.

on iPhone

A Paytm account on an iPhone can be removed in a few easy steps. How to Do It:

  • To use Paytm, launch it on your iOS device.
  • Tap the profile icon in the upper left corner of the app to access the menu.
    How to remove bank acount from Paytm on iOS
  • Choose "Help & Support" and then "Profile Settings" from the drop-down menu that appears.
    Remove Paytm account on iPhone
  • Use the button labeled "Chat with us" to initiate communication.
  • When you click the button, a new screen with various options will pop up. If you're ready to permanently delete your account, click the link labeled "I want to close/delete my account."
    How to remove bank acount from Paytm on iOS
  • Important governmental regulations are outlined for your perusal. To continue, just choose the "Yes" button.
  • Doing so will initiate the cancellation of your account, which should be completed within a few days.

Paytm: How to Remove a Linked Bank Account

Here's how to remove a bank account from Paytm on Android and iOS if you no longer want to link your account.

on Android

Paytm makes it simple to disable linked bank accounts. If you have a new bank account and would like to link it to your Paytm account instead, this feature can be helpful. Follow these simple steps to remove your bank account from Paytm.

  • If you have an Android device, launch the Paytm app.
  • If you want to access the main menu, it's located in the top left of the screen.
  • To change your UPI and payment settings, click here.
  • Once you've located the account you wish to delete, tap on it, and then select "Remove Account."
  • Select "Yes, Remove Bank" to confirm your action.
  • After that's finished, you won't be able to use any payment method besides your wallet going forward.

on iPhone

Withdrawing money from Paytm on an iPhone is done in the same way as on Android. How to Do It:

  • As a first step, launch Paytm on your iOS device.
  • Select options from the menu on the top left.
    How to remove bank acount from Paytm on iOS
  • Choose "UPI & Payment Settings" from this menu.
  • Select the bank account you wish to delete, then click "Remove Account."
  • Tap 'Confirm' to give your final approval to delete your bank account.
  • As soon as that's finished, you won't be able to use any payment method besides your digital wallet going forward.

Stopping Paytm UPI: A Step-by-Step Guide

If a user no longer wishes to make or receive payments using Paytm UPI, they need only deactivate their account.

on Android

To cancel your Paytm UPI service on Android, please follow these steps:

  • A mobile version of Paytm is available, so download it.
  • Select the 'To Bank A/c' button from the app's main menu.
    How to deactivate Paytm UPI
  • To adjust your preferences, click the "Settings" button in the upper right.
    How to deactivate Paytm UPI
  • To continue, return to the top right and click the three dots to access the menu again.
    How to deactivate Paytm UPI
  • Finally, select "Disable UPI."
  • The UPI will be deactivated/deregistered once you confirm by clicking Ok.
    How to deactivate Paytm UPI

on iPhone

For those who wish to turn off Paytm UPI on their iOS device, here are the steps to take.

  • Launch Paytm on your iOS device.
  • Tap the 'To Bank A/c' button on the app's main screen.
  • The 'Settings' option can be accessed from the menu that appears after you click the cog icon.
  • To finish, go to the settings page and select "Disable UPI."
  • By clicking the "Ok" button, you will permanently cancel your UPI.

Business account deletion instructions for Paytm

Paytm provides a specialized app for businesses and retailers. This service, dubbed "Paytm for Business," provides them with cutting-edge tools for managing their day-to-day operations and payment processing under a unified platform. Here's what you need to do if you have a Paytm Business account and want to delete it.

  • Launch the mobile application titled "Paytm for Business."
  • Select "Profile" in the top left menu.
  • Just below the fold, you'll see a heading for "Business Profile."
  • Follow that up by picking the option to "Deactivate My Account" or something similar.
  • If you follow the instructions, your Paytm business account will be deactivated in a matter of days.

Remove Know Your Customer Information from Your Paytm Account

Paytm users will need to contact customer support via phone or email in order to have their KYC information removed from the system. Paytm's support email address is "care@paytm." It's 0120-4456-456 and the domain is com. A request to delete KYC data along with an explanation is all that is needed.


Can you bring back a deactivated Paytm account?

The mobile number and password associated with a deactivated Paytm account are no longer valid and, therefore, cannot be restored. When signing up for Paytm, users will have to start from scratch. So, if you have any money in your Paytm wallet, withdraw it and use the services offered by your Paytm First membership.

After how long will my Paytm account be deactivated?

Account deletion on Paytm typically takes two or three business days. Any discrepancies in a user's request to delete their account may also be communicated to them via regular mail or text message.

Putting a stop to a Paytm transaction

With Paytm's automated assistant, users can delete their accounts in the same way they can delete their profiles: by selecting the "Block Paytm" option.

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