If you need to cancel your Zomato order in 2023, here's how.

Don't worry if you have no idea how to cancel a Zomato order; we'll explain that and how to get your money back if you cancel.

Now that we have the internet at our disposal, we can order food whenever we want. The availability of food delivery apps like Zomato has made the process of ordering food incredibly easy. It's easy to make a blunder when there are so many options to choose from, whether it's in the menu, a payment system, or the locations (when you have multiple profiles saved in different places). If you made a mistake when placing an order, whether it was with the payment information, the delivery address, or the meal selection, you can easily cancel it by following these steps. If you want to know how to cancel an order on Zomato, here are the steps to take.

However, Zomato does offer some cancellation choices for food orders. These procedures are set up so that not just anybody can stop providing food. This is why we will detail the incredibly basic steps required to cancel a Zomato order, as there is literally no other way to do it. Anyplace else, you'd need to call customer service to cancel an order, but on the Paytm app, you just use the app to cancel

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Cancelling Your Zomato Order

The steps below will show you how to cancel an order on Zomato.

The first step is obvious: open the Zomato app. Proceed to Step 2 by opening the Zomato app or website. After placing an order, sign in to your account. Always go back to the original ordering system.

In the second step, you'll need to find the app's "your profile icon" and tap it. This icon is located in the upper right corner of the interface.

Step three: go to the 'Food Orders' tab, and then click on "your orders." Once you access your profile via the menu that appears when you do so

The fourth step is to select the restaurant where you placed your order by clicking on the hotel where your order was originally placed. The order summary will be displayed after you click the restaurant's name.

Step 5: Click the Support tab in the upper right of the screen to get assistance. Select "Support" ’

Entering "I want to cancel my order" into the customer support form will open a chat window where you can briefly describe your issue. (You'll be able to select the language in which you wish to communicate). You have reached the Zomato customer service center. To cancel your order, simply type "I would like to cancel my order" in the chat.

After that, you'll be presented with a list of five or six options, each of which will ask you to specify why you're canceling the previous one. To cancel an order, it is necessary to select a valid cancellation reason. Plus, your order will be canceled if the customer service agent agrees that the reason you gave is a good one.

However, the vast majority of the time it does. Consequently, you can try this strategy out for yourself.

Is there a charge if we decide to cancel an order after it has been processed?

Generally speaking, Zomato does not impose any cancellation fees provided that the given reason is valid. But if the reason isn't valid or the deadline to cancel has passed, Once you decide to cancel, the Zomato app will charge you the full or partial amount. The restaurant's policy also plays a role.

What is the Zomato cancellation policy and how do I get my money back?

1. If a Zomato user's prepaid order is canceled by the restaurant due to a menu shortage, the user is entitled to a full refund.
2. Then, your order total will be refunded in full. Any money returned to you will be credited to the same account from which you made the initial purchase.
3. You will not be refunded in full or at all if your order is canceled due to factors outside of our control, such as an incorrect phone number, incorrect address, or unavailability.
4. Cancellation fees will apply to your order if you paid cash on delivery.

Common Queries

Introducing the Author

How to Cancel Your Zomato Order is Detailed Here. If you enjoyed this article and found the instructions helpful, please let us know in the comments below. There is a comment section below in case you have any questions about canceling your Zomato order. A response to your comment is currently being drafted.