Permanently Removing Your PhonePe Account: A Guide

2023-06-20 00:16:52 - Grace Browns Grace Browns has been a lifestyle, fashion, and beauty writer for over 5 years, and she currently serves as a senior editor at

Do you want to get rid of your PhonePe account permanently? Look no further as we have the exact guide for deleting your account step by step. PhonePe, a leading UPI-based payment app in India, has transformed the payment system with convenient cashless payments. From bill payment to purchasing online, you can perform everything using your PhonePe account as it partners with Yes Bank and other popular merchants.

PhonePe launched as an independent company in 2014 and later got acquired by Flipkart in 2016; therefore, it has become the talk of the town. If you haven't tried it yet, you should give it a shot as every payment hassle automatically vanishes after its installation. But what if you change your mind and want to delete your account? You might think that there is simply a delete button, but that's not the case. Here's a guide to the methods to delete PhonePe account.

how to delete phonepe account

Before moving towards the deletion, certain precautions should be kept in mind. Firstly, if you have any funds available in your PhonePe wallet, then transfer them to your bank account. Secondly, unlink all the bank accounts associated with PhonePe and try to utilize any non-withdrawal amount that you received via cash-back offers. Finally, if you have PhonePe gold or similar items in your wallet, you may sell them because it's essential to have an empty wallet before deleting your account.

Now, let's get straight to the topic- How to deactivate PhonePe account permanently? There are two methods to delete your account- through the app and through customer care.

Method 1: Deleting account through the app:

PhonePe is available only on the mobile app platform, so installing the app on your Android or iOS mobile is a necessity. Once installed, open it and click on the help section-like icon at the topmost right corner. After that, you will get two choices- "My Account, Profile and Security" and "Troubleshooting and Help." Click on the first option and choose "Closure Request." Keep in mind that closing your account is irreversible, and you will lose all the data related to it.

Method 2: Deletion by contacting customer care:

If you don't want to use the app to delete your account, you can reach out to PhonePe customer care through email. Write a mail regarding the termination of the account and request the customer care executive to delete it from their end. Once done, you will receive a confirmation email from the company.

So, always keep in mind the precautions before deleting the account and choose the method which suits you best.

Step 2: Proceed to the Help section and browse through the list of topics provided. Select the PhonePe account option to access all related queries.

how to deactivate phonepe account

Step 3: Next, peruse the list of questions and answers under the PhonePe account section and identify the option to delete your account.

delete phonepe account permanently

Step 4: Upon clicking the Delete Account option, a message will be displayed, expressing regret for any negative experience you may have had with PhonePe. Click on the Contact Us option to lodge a complaint with PhonePe's support team.

delete phonepe

Once a support ticket has been raised, it may take two to three business days for the account deletion process to be completed. Additionally, if any glitches or issues are observed with the PhonePe app, they can be reported to the support team. However, if account deletion is the priority, this must be mentioned in the complaint.

how to delete phone account

A notification will be sent out when the PhonePe account has been deleted. More details may be requested in some instances, such as the reasons behind the decision to delete the account.

An alternative method to delete a PhonePe account is simply to send an email directly to the PhonePe support team. Their email address is [email protected], and the email body should include the user's name, PhonePe mobile number, and a simple request to delete the account. Expect a response within two to three business days.

Finally, if a user wants to delete their PhonePe account right away, a call can be made to the help desk team at 0124-6789-345 to initiate account deletion. Other options include unlinking all bank accounts associated with the PhonePe account and uninstalling the app. Unsubscribing from PhonePe communication lists is another alternative to account deactivation.

Watch this short video to learn more about PhonePe.

How to Permanently Erase Your PhonePe Account – Final Remarks:

PhonePe is a highly secure, swift, and dependable platform for transferring funds, making recharges, and engaging in numerous other activities. You have access to enticing cashback opportunities with PhonePe for reserving lodgings, cabs, food, and flights. PhonePe revolutionized the way we transfer money, and its success has encouraged the development of multiple applications like Tez in this arena.

If you desire to remove your PhonePe account at some point, we have compiled three procedures for doing so. Choose any of the options and your account will be deleted within a few days. However, please ensure that you adhere to the safeguards listed before submitting your request to the PhonePe team.

That concludes this article on How to Permanently Erase Your PhonePe Account or How to Deactivate Your PhonePe Account. If you have any inquiries on the subject, please leave them in the comments section and we will be happy to help you. Cheers!

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