Say Goodbye to PhonePe: A Comprehensive Guide for Deactivating Your Account, Unlinking Bank Accounts, and Erasing Your History

Introduction:

PhonePe is a renowned digital wallet app in India that has been established since 2015. Despite its success, some users who favor other digital wallets like Gpay or Paytm might want to deactivate their PhonePe account. If you are one of those users, you have come to the right place. In this article, we will guide you on how to permanently deactivate your PhonePe account.

Removing bank account from PhonePe:

• To deactivate your PhonePe account, the first step is to separate any bank accounts linked to it. The following steps will guide you through the process:

1. Open PhonePe app and find the 'My Money' option located at the bottom.

2. Upon opening 'My Money,' you will find the option for 'Bank Accounts' under Payments.

3. Select the bank account you wish to remove.

4. Scroll down to find the 'Unlink Bank Account' option and click it.

5. You'll receive a pop-up that confirms the action; click 'Unlink' to finish the process.

6. Repeat steps 3-5 for all additional accounts.

Deactivating PhonePe account:

• After successfully disconnecting your bank accounts from PhonePe, you can proceed with deactivating the account. Follow these steps to deactivate your PhonePe account:

1. Open PhonePe app.

2. Click the '?' icon in the top right corner.

3. Click 'My account and KYC option', then proceed to 'Account-related issues.'

4. Select 'My PhonePe Account details.'

5. Click on 'Deleting my PhonePe account.'

6. Choose either 'I want to change my PhonePe mobile number' or 'I have another PhonePe account.'

7. Click 'Deactivate PhonePe account.'

8. Confirm deactivation.

9. Make sure that the account has a zero balance, all address information, autopay options, and payment reminders are removed.

10. After verification, the deactivation request is sent to the concerned team, and it will take seven days to review.

Can I restore my PhonePe account after deactivation?

The official statement warns that you cannot reactive a PhonePe account once it has been deactivated. Therefore, you will need to create a new account to make PhonePe transactions.

Conclusion:

In this article, we covered the steps to deactivate a PhonePe account permanently. We provided a detailed guide on how to remove bank accounts from PhonePe and the subsequent process of deactivation. Don't forget that your account must have a zero balance, all address information, autopay options, and payment reminders removed. Remember, you cannot restore a deactivated PhonePe account. We hope this article helped you navigate the deactivation process of your PhonePe account.