Say Goodbye to PhonePe: Steps to Delete Your Account, Unlink Your Bank, and Clear Your History
In the world of digital finance, there is no doubt that PhonePe is one of the most popular digital wallet platforms established back in 2015. It is, however, possible that some users switch to apps like Paytm or Gpay and no longer need their PhonePe accounts. If you are looking for a permanent solution to deactivate your PhonePe account, then this article is for you.
How to Remove Bank Account from PhonePe
In order to deactivate your PhonePe account permanently, you must first disconnect your bank account. Please follow these steps to do so:
1. Open the PhonePe app and click on the "My Money" option at the bottom of the page.
2. Click on the "Bank Accounts" option under the "Payments" section.
3. Select the bank account that you wish to remove.
4. Scroll down the page and click on the "Unlink Bank Account" button.
5. Confirm the action by clicking on the "Unlink" button that appears on the pop-up window.
How to Deactivate PhonePe Account
Once you have disconnected your bank account, you can proceed to deactivate your PhonePe account permanently. Here are the steps to follow:
1. Open the PhonePe app.
2. Tap on the "?" icon located on the top right corner of the page.
3. Select "My account and KYC" option from the menu.
4. On the next page, select "Account-related issues".
5. Click on "My PhonePe Account Details".
6. Select "Deleting my PhonePe account".
7. Choose a reason for deactivating your account and click on the "Deactivate PhonePe account" button.
8. Confirm that you wish to deactivate the account.
9. Verify that you have zero balance in your PhonePe account, all your bank accounts, cards, addresses, and any active autopay or payment reminders removed.
10. Your request for deactivation will be sent to the concerned team and will take seven days to review.
11. The procedure is the same for the PhonePe official website, however, it's more convenient to complete the process through the mobile app.
12. Note that it's not possible to restore a deactivated PhonePe account. You will need to create a new account instead.
Is it Possible to Restore a Deactivated PhonePe Account?
Once you have deactivated your PhonePe account, you will not be able to reactivate it. According to the statutory warning that pops up during the deactivation process, it's necessary to create a new account instead. This means that any balance or transaction history linked to the deactivated account will also not be recoverable.
Deactivating a PhonePe account is a simple and straightforward process. However, it's essential to ensure that you have disconnected all bank accounts, cleared transaction history, and removed any active payment reminders. Remember that it's not possible to reactivate a deactivated PhonePe account, and you will need to create a new account should you decide to use the app again.
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